Return Policy

Your satisfaction is our priority. If you're not happy with your order, we’ll make it right.

🔄 Return Eligibility

  • Return requests must be made within 14 days of receiving your order.

  • Products must be unused, undamaged, and in original packaging.

🚫 Non-Returnable Items

  • Used or worn products

  • Items missing parts or manuals

  • Sale or clearance items

  • Digital goods or gift cards

🔁 Exchanges

We offer exchanges on eligible items if the desired item is in stock. Contact us and we’ll guide you through the process.

💸 Refunds

  • Refunds are issued to the original payment method.

  • Shipping fees are non-refundable.

  • Refunds are processed within 5–7 business days of receiving and inspecting the returned item.

🚚 Return Shipping

Buyers are responsible for return shipping costs unless the product arrived damaged or defective. We recommend using a tracked shipping service.

📩 Start a Return

Email support@creatorrigs.com with your:

  • Order number

  • Reason for return

  • Optional: Photos (for damaged items)

We'll respond within 1–2 business days with return instructions.